Return and Exchanges

Policy for Online Purchases

Our return policy has your best interests in mind.

If you are not completely satisfied with your purchase, you may return your unworn, unwashed item(s) within 30 days with your original packing slip and we will gladly exchange the item or refund your full purchase price, less adjustments for shipping and handling if applicable.

You may return your unworn, unwashed merchandise purchased online by contacting

Items must be purchased through our online store.

To Return Merchandise by Mail

You may mail your unworn, unwashed, return merchandise to the below address for processing:

PO BOX 1271
ON K0A 1W0

Please note the following:

  • You are responsible for paying return postage.
  • Cash on Delivery (COD) deliveries will not be accepted.
  • Bright Earth Apparel  is not responsible for items we do not receive.


We advise selecting an insured mail service such as Purolator or Canada Post to ensure that we receive your return.

Once we receive your returned merchandise, we will issue a credit in your original form of payment.

For more information on returns contact us at

To Exchange by Mail

The exchange of unworn, unwashed merchandise is processed as a refund followed by a reorder. Please contact us at to request an exchange and to place your reorder.  We will bill your credit card for the new merchandise and process your refund credit as soon as we receive the returned merchandise.