Top Knot Hat in Chili

How does the sizing fit compared to other brands?

True to size and stretchy.

What is the fabric composition?

95% viscose from bamboo, 5% spandex

Are your fabrics durable?

They are compared to other brands because we use 230gsm fabrics instead of 210-220gsm, therefore the wear and tear is better.

Does your fabric pill?

It should not if you follow the recommended washing instructions on our website

What makes you unique as a brand?

We support our local communities by donating swaddle care packages to hospital perinatal loss programs

Is the fabric very breathable?

Yes, bamboo is very breathable and it also regulates body temperature. It keeps you cool in warmer weather by wicking away moisture and providing breathability. In cooler temperatures, bamboo fibers trap warmth to keep you snug and cozy.

Why Bright Earth Apparel?

Bright Earth only uses fabrics that are made from organic and natural fibers, making it a safer choice for the planet.

When will you ship internationally?

We currently ship to the US and Canada but we hope to ship all across the globe by the end of 2025.

What is your return policy?

You may return your unworn, unwashed item(s) within 30 days with your original packing slip and we will gladly exchange the item or refund your full purchase price, less adjustments for shipping and handling if applicable.

When will your toques be back in stock?

We are currently trying to find a manufacturer that will be able to make the fabric for us. We hope to have them back in stock by fall 2025.

Our return policy has your best interests in mind.

If you are not completely satisfied with your purchase, you may return your unworn, unwashed item(s) within 30 days with your original packing slip and we will gladly exchange the item or refund your full purchase price, less adjustments for shipping and handling if applicable.

You may return your unworn, unwashed merchandise purchased online by contacting brightearthapparel@gmail.com.

Items must be purchased through our online store.

To Return Merchandise by Mail

You may mail your unworn, unwashed, return merchandise to the below address for processing:

PO BOX 1271EMBRUN PO,ON K0A 1W0

Please note the following:

• You are responsible for paying return postage.
• Cash on Delivery (COD) deliveries will not be accepted.
• Bright Earth Apparel  is not responsible for items we do not receive.

 We advise selecting an insured mail service such as Purolator or Canada Post to ensure that we receive your return.

Once we receive your returned merchandise, we will issue a credit in your original form of payment.

For more information on returns contact us at brightearthapparel@gmail.com

To Exchange by Mail

The exchange of unworn, unwashed merchandise is processed as a refund followed by a reorder. Please contact us at brightearthapparel@gmail.com to request an exchange and to place your reorder.  We will bill your credit card for the new merchandise and process your refund credit as soon as we receive the returned merchandise.